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Frequently asked questions

So you can get a good overview quickly and easily, here you will find the answers to frequently asked questions about the FLEISCHMANN model railway. We hope that you can get the answers to your questions and solve your problems on your own with the help of this overview. This way, you help to ease the daily workload of our service staff and ensure that we can respond even more quickly to your specific questions addressed to us by e-mail or telephone.

In case of further question, please use our contact form.

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Z21 control system, you can find it on
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What is the difference of the two WLAN packages of Z21start ?
Differences between the article 10814 with router and the article 10818 without router.
How can I control the signal module 10777 with the Z21 app?
If you want that the “Z21 App and the signal module 10777” with the depiction of all four possible signal images works efficiently and can be combined flawlessly, then only set one “Direction” at one of the two addresses of the locomotive.
How does the smartRail Z21 system work?
The smartRail track system also reflects a Z21 system, but this time in the form of an intelligent rolling bed track. However, smartRail is not only the ultimate companion for all showcase collectors, it can also be perfectly used as a separate and portable programming track.
What function has got the Z21 router ?
The Z21 router has the ability to create a subnetwork where you can find all attached devices.
To what to you need to pay attention after a router reset?
after a router reset, the IP address as well as the SSID of the router are reset to factory settings.
How can I change my IP address from dynamic to static?
If no router is used, the Z21 system can also be connected directly to a PC via a LAN cable. However, you must note that your PC uses a dynamic IP address setting by default and is waiting to be assigned an address by the "Administrator". However, the Z21 system has no "Administrator function".
How does the Z21 App work?
The Z21 App requires a WLAN enabled Z21 system and offers you the most modern form of a model railway control.
Z21-Updater for Android
The Z21 Updater App allows you to update a Z21 system to the latest firmware version via Android device. The Z21start is currently not supported.
The Z21 Updater App allows you to update a Z21 central control to the latest firmware version using the Android terminal device. The Z21start and its functions are currently not supported.
Camera locomotives
Track systems
Decoder operation
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