Frequently asked questions

So you can get a good overview quickly and easily, here you will find the answers to frequently asked questions about the FLEISCHMANN model railway. We hope that you can get the answers to your questions and solve your problems on your own with the help of this overview. This way, you help to ease the daily workload of our service staff and ensure that we can respond even more quickly to your specific questions addressed to us by e-mail or telephone.

In case of further question, please use our contact form.




If you are looking for information about our Z21 control system, you can find it on Z21 questions and answers
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Instructions and spare parts (4)

April 20, 2022
  • How do I find spare parts for my model?

    You can query the availability and non-binding sales prices of spare parts on our website in the “Service - Spare parts” menu.You are welcome to purchase the spare parts directly via the e-shop (prerequisite: availability indicated with a green or orange ...
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  • How can I read the IP address and the subnetwork mask?

    To read the IP address and the subnetwork mask, you can use a PC which is connected with the router. By pressing the Windows key, you can get into Windows search mode. By searching for C-M-D via the input prompt, you should easily be able to find the Wind...
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  • Where can I find spare parts sheets or operating, decoder and CV instructions?

    You can find your model using the search function by entering the item number or the designation. You will find the operating instructions and the spare parts sheet on our website directly with the relevant model under "Downloads". You will also find the...
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  • How to process water slide decals

    1) Cut the decal into shape. 2) Place the decal in lukewarm water until it can be removed from the backing paper (approx. 8-10 sec.) 3) Place the decal in the desired location and slide it off the backing paper with your finger or a plastic tweezers...
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